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Rest Australia

Your frequently asked questions, answered

At Rest, we take pride in the quality of our products and are confident that you will find great satisfaction in the comfort of our bedding. If, however, you find yourself unsatisfied with your purchase, we offer a 30-day window from the date of purchase during which you can initiate a return. There will be return fee of $10.00 for your return, which will be deducted from your refund amount. To be eligible for a refund, it is essential that the product is returned in the original packaging it was received in and free from any stains or damage. Please note that we are unable to accept returns that lack the original packaging. Additionally, our returns policy allows for a maximum of two items to be returned per order. 

For additional information, please refer to the return policy page of our website.

What is your return policy?

Our fulfillment team is working around the clock to get shipments out to you as soon as possible! After an order is confirmed, we are unable to update the order or shipping details.

Can I change my order or shipping information?

We are committed to delivering only new and innovative products. Thus, we source only the highest quality raw materials from around the world. Our duvets and comforters meet and exceed all industry standards below and are animal cruelty-free, ethically & sustainably sourced.

Where are Rest products from?

In most cases, our carrier partners deliver within 3-5 business days after your item has been fulfilled. 

Some may experience shipping delays, especially during during/after holidays or to areas experiencing severe weather conditions may require additional time. We recommend monitoring your shipping updates.

When do you deliver?

We offer several payment options for your convenience. We accept Visa, MasterCard, American Express, PayPal, Apple Pay and Shop Pay.

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